Return & Exchange Policy – Benjinitz Collection
We want you to be completely satisfied with your purchase from Benjinitz Collection. If for any reason you are not happy with your order, please review our return policy below:
Returns:
Returns must be requested within 7 days of receiving your order.
Items must be unworn, unwashed, and in original condition with tags attached.
To initiate a return, please email us at [your email] with your order number and reason for return.
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Exchanges:
We accept exchanges for different sizes or colors, based on availability.
Exchange requests must be made within 7 days of receiving your order.
To process an exchange, please contact us at [your email] with your order number and exchange request.
Non-Returnable Items:
All sale items, custom pieces, and gift cards are final sale and not eligible for return or exchange.
Refunds:
Once your return is received and inspected, a refund will be issued to your original form of payment.
Please allow 5-7 business days for the refund to process after approval.